Shipping & Returns
Shipping Policy
At Ciao Italy, we offer fast and reliable shipping services for all our imported Italian groceries. Our shipping costs are calculated based on the weight and destination of your order. We use high-quality packaging materials to ensure that your products arrive in perfect condition. If you have any questions about our shipping policy, please feel free to contact our customer support team.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Ciao Italy. If, for any reason, you are not happy with your order, we offer a 30-day return and exchange policy. Simply contact our customer support team and we will guide you through the process. Please note that some products, such as perishable items, cannot be returned or exchanged for safety reasons.